[Resolved] Karvy — rec cg bond certificate under 54ec no. 283662 | |||
Dear mr parthasarthy, ceo I am indeed frustrated dealing with your company. My emails are not being replied to promptly and when they are replied to they do not deal with the matter under reference. It gives me to understand that those of your team allotted for this work are either not proficient in english or they go about their job too casually. Instead of my listing the issues i have had with your company please could you call for the files and have my latest request resolved forthwith. I require your company to correct or reissue the cover letter and bond certificate to me urgently. The person to whom my file was referred to was avila kadiyam. For some strange reason i am receiving no reply from this person despite many reminders from me & rec. I returned to your office those documents for correction and your office received them at 07:01pm on mon 16 apr 18. I returned those documents as asked by avila kadiyam by an email to me. That person's email address is: kadiyam. [protected]@karvy.com Was this information helpful? | |||
May 28, 2018 Complaint marked as Resolved Karvy customer support has been notified about the posted complaint. Verified Support Apr 23, 2018 Karvy Customer Care's response Dear Sir/Madam, In reference to the investor complaint, we would like to inform you that we have rectified the name in our records and dispatched the hard copy of the confirmation letter regarding name correction to investor communication address through Registered Air Mail vide consignment no. RX[protected]IN on 11/04/2018. Please find below corrected details: 1. ARTHUR DOMNIC D SILVA 2. GLENNIS LYDIA D SILVA Please be noted that the investor bond certificate is under printing process and we will dispatch the same within 2 working days of time. We request you bear with us till the procedural period. Thanking you and assuring our best services at all the time……… Regards Team Karvy | |||
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+91 40 2331 2454
Karvy House, No. 46, 8-2-609/K, Avenue 4, Street No. 1 Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
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rakesh.[protected]@karvy.com
Apr 20 (4 days ago)
to me, einward.ris, nagaiah.redrou., kadiyam.avila, vaneesh.siva, glennisdsilva, investorcell
Dear sir,
We would like to inform you that, the documents which you had sent to us, we received on 17/04/2018. The second holder name has corrected in our record and now we are in the printing process for a new bond certificate . Which will take minimum 2 days for dispatch to you. Kindly request to you, to wait till the procedural period.
UNQUOTE
My comment:
I am awaiting the reprinted bond certificate.
Regards
Arthur D'Silva