[Resolved] Karvy — Refund not received | |||||
Dear sir, we had applied for dhfl ncd bond on 3rd august for two name: 1 ) hitendra kantilal shah ... Application number[protected] 2 ) falguni hitendra shah .. Applicationnumber[protected] both ruppes ten lakh each... Our both application has not alloted any ncd. On inquiry we understood that by mistake bank account number for us interchanged... We have still not received our refund. We visited three time your office at ahmedabad but they are not replying properly nor they acknowledge our complaint.. Finaly they gave us attached tracking number as per their system that refund sent on 18 aug but your office are not able to give us tracing number for post / courier detail what to do? where to complaint? please undestand that rs 20 lacs cheque after sending post for more then 10 days not receipt nor any tracking is causing heavy loss to us. Please understand us and help regards hitendra kantilal shah falguni hitendra shah mobile number[protected] email id - [protected]@gmail.Com encl : application xerox copy both with cheque client master of both ( monarch networth ) tracking detail received from u both cc - sebi Was this information helpful? | |||||
Oct 3, 2016 Complaint marked as Resolved Karvy customer support has been notified about the posted complaint. Verified Support Sep 02, 2016 Karvy Customer Care's response Dear Sir, Our representative spoke to you with regard to non receipt of refund order. On verification of our records, observed that, the refund warrants has been dispatched through Speed post on 18.08.2016 vide consignment numbers: EN[protected]IN & EN[protected]IN and found from the speed post website that the said article is being delivered today. We reiterate that, we have handover the refund order to speed post of August 18, 2016 and necessary acknowledge has been obtained. However, on speed post website, it is showing that the article is booked on August 24, 2016 instead of August 18, 2016. We are taking up, the matter with senior post master and revert at the earliest. We have sent a detailed mail along with the attachments We profusely apologies for the un-due delay caused in this regard Regards Team Karvy | |||||
 2 Comments | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
74%
Complaints
1669
Pending
0
Resolved
1230
View all 1669 Karvy reviews & complaints
+91 40 2331 2454
Karvy House, No. 46, 8-2-609/K, Avenue 4, Street No. 1 Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
View all Karvy contact information
We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.
Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.
Regards,
Team DHFL.