[Resolved] Karvy — regarding aadhar update request through online a rejection

Pradeep1107

from Chennai, Tamil Nadu

Address:

600100

Dear karvy helpdesk

My name is pradeep and i tried to update my address in aadhar through online portal in uidai and selected karvy bpo for processing.

I'm received a rejection message two times even though submitting correct documents and mentioning same details as per gas bill i submitted
I need an address change in my aadhar asap for me to update my passport.
Please help me on this

Your request 0000/00563/44280 has been rejected due to : data mismatch in document and update request

Your request 0000/00563/96553 has been rejected due to : data mismatch in document and update request

Thanks
Pradeep

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Apr 12, 2019

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Karvy Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused.

With reference to the above complaint, please share your aadhaar, URN number number along with the local language to kfpl.[protected]@karvy.com to enable us to check and resolve it on priority basis.

Thanks & Regards
Team Karvy

Mar 11, 2019

Updated by Pradeep1107 Dear Team Karvy, I have sent the details to email with Aadhar number, URN and local language.

Please let me know regarding the same

Thanks
Pradeep