[Resolved]  Karvy — rejection of aadhaar update application

Address:713130

Dear Sir/Madam
I am Rajendra Prasad Sarkar from Katwa (Pin - 713130). My aadhaar no. is[protected]. I have applied to address update of aadhaar card for many times. The URN are as this : (1) 0000/00507/69025 (Date - 06.05.2018), (2) 0000/00507/61859 (Date - 05.05.2018). All the above URN are rejected for transliteration error. When I write address in English then the Bengali Transliteration does not comes correctly by automatic. In the Bengali address field when I type the related English alphabet to correct Bengali address then Bengali alphabets appears correctly but after submission the application with supporting documents then after some days the rejection sms are to send to my mobile no. I can not do my address to my aadhaar card. So I request you to take necessary action to update my address (Address in English as well as Bengali Address) to my aadhaar card.Also tell me that how to write correct Bengali transliteration for no transliteration error and I can update my address to my aadhaar card.

With Thanks
RAJENDRA PRASAD SARKAR
Address: NEAR KDI GATE, RABINDRASARANI,
IN FORNT OF KATWA KDI HIGH SCHOOL,
DAKBUNGLOW ROAD, WARD NO 3,
KATWA MUNICIPALITY,
PO - KATWA
DIST. - BARDDHAMAN.
PIN - 713130
WEST BENGAL
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Jun 20, 2018
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
Karvy Customer Care's response
Dear Sir/Madam,

In the above given request the resident attached Domicile Certificate and Application Acknowledgment Slip. Application Acknowledgment Slip is an invalid document but Domicile Certificate is valid but there is no full address and also transliteration error found in the request. Our operator wrongly selected single reason as "Transliteration error". I am providing correct words in Bengali.

Barddhaman Should be Translate as " বর্ধমান "

Please find the attached portal screen shots and document for your information.

Any further clarifications, please write to us kcpl.[protected]@kavry.com.

Regards
Team Karvy

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