[Resolved]  Karvy — ril dividend not received for last 2 years

Address:Hyderabad, Andhra Pradesh

Hi,

I have not received dividend of ril since last 2 years from karvy. The folio no for demat account is 10056935 and 10070628.

Multiple time letter has been sent to karvy to resolve the issue and many phone calls to karvy office in hyderabdad but till now no one has taken effort to resolve the issue.

I want to know the history of dividend payments for these both portfolios for last 2 years and to credit the dividend amount immediately

Pl let me know whom to contact with email id and phone no of the person so i can resolve this matter asap. You can contact back at my email id [protected]@yahoo.com for any further details you require

Look forward to your prompt resolution and acknowledgement
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Jun 25, 2018
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
May 24, 2018
Karvy Customer Care's response
Dear Investor,


This has reference to your complinat for non-receipt of dividend.


In this regard, we regret to inform you that details provided by you to redress your grievance do not match with our records. In view of the above, we request you to provide us the below mentioned details/ documents.

1. Folio / distinctive. no./ certificate no.

2. Demat account number with Depository Participant ID number (if the shares are dematerialised) or Client Master List provided by your DP.

3. Photocopies of share/debenture certificate(s).

4. Copies of Application/Allotment/Call notices.

5. Copies of dividend/interest warrants.

6. Any other copies/correspondence on this matter.


On receipt of the above, we will able to redress your grievance/query at your complete satisfaction.

Assuring you of our best services at all times.

Please write to us kcpl.[protected]@karvy.com to enable us to check and confirm the same.

Regards
Team Karvy
Complaint comments 

Comments

Hi,

I have written to you on 28th may 2018 on kcpl.[protected]@karvy.com. It is almost 20 days now but no one from your end has bothered to respond to the mail.

Mail was sent from [protected]@yahoo.com and all details as required by you were attached.

I want immediate response and your phone no where I can connect and resolve this issue.

Extremely poor response.

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