[Resolved]  Karvy — shares are showing that I didn't buy.

Address:	Chennai, Tamil Nadu, 631303
Website:	www.karvyonline.com

Hi,

Karvy website and application showing the shares that did not buy. Detailed explanation below.

Following are my trade information.

1. 28 nov 2017 future retail limited eq 30 572.42 - bought
2. 29 nov 2017 future retail limited be 10 549.00 - bought
3. 30 nov 2017 future retail limited be 40 568.95 - sold
4. 30 nov 2017 future retail limited be 15 544.60 - bought
5. 01 dec 2017 future retail limited be 15 544.35 - sold

This is the transaction i made from karvy android application.
There is no option to select eq or be. I dont know why this shows like.

I received email and sms stating that i have sold entire 55 shares on 01 dec 2017 end of the day.

From 02-dec-2017 to 05 dec 2017, i did not see any future retail shares in my holding list.
Suddenly 06-dec-2017 it shows 27 shares are pending and shows i bought at 632.28 price.

I have never bought this share at this price and share price never went this much high after 28 nov.

Now, this 27 shares are not showing anywhere in the karvy website. It is not displaying in my portfolio in mobile application. But the amount is showing in deducted and showing negative.
I have attached holding screen from the website.

Net position link is not showing anything after i raised complain in the karvy website. I dont know what is happening. I am losing my hard earned money.
As of now i did not get proper communication from the karvy team. Their service desk people not able to find the reason even after 2 days.

Ticket id[protected]b2-43b1-9643-9fbc0a863a0a

I would like to get prompt response and solution for this.

Regards,
Vijay