Karvy Stock Broking Ltd — Closure of KARVY Demat account and transfer of shares

I had couriered the account closure request form with registered post signed for account closure and transfer of shares at Karvy Hyderabad office to my HDFC demat account .They have received the hard copies and I have repeatedly emailed for transfer of my shares .
But everytime they sent a reply from service help desk that your query is being looked into and update.
The hard copy is being sent by registered post and received at Karvy Hyderabad office on 22.01.2021. But till now they neither responded nor did nanything to trasfer my shares. It is really pathetic that their phone no is never picked up. But I realized now how Karvypeople are hopeless.
I want to escalate this matter to higher officials, but they dont provide any number or contact details .
Below the details updated in the closure form same as in CML
Folio No. / DPID & Client ID No KARVY.
IN[protected]
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