Karvy — stocks and cash in pool account

My karvy customer id is a[protected]. I have more than rs 27, 000 with karvy which they are not paying me out after repeated payout requests.
Karvy also has a significant amount of stocks in their pool account which they are not transferring to my demat account. I have been trying to cal their helpdesk without any success. I have also sent them an email but they have not responded.
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I have been requesting for payout from my trading account 4291538 since 27.11.2019. Karvy not processed my request. I am seriously worrying about my money.

Waiting for help from the concerned authorities for early payout.

S b doddamani
I am transferring my available amount from Karvy account to my account since 3 weeks however whenever I call they are keep saying it will get credited in 2 days

I am not sure will I get it or not

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