[Resolved]  Karvy — transactions in equity done without my prior information and clarification resulting in losses to me

Address:Gwalior, Madhya Pradesh, 474006
Website:www.karvy.com

I have been a long standing customer of karvy and lately as per your request, a trading account bearing no. 462142 was opened with you.

Lately it has been observed that the new transaction advisor allocated to me recently kripal singh (From gwalior) has been doing transactions in equity without my prior information and clarification resulting in looses to me.

In addition he seems to be more interested in meeting his weekly and monthly targets rather than keeping the customers interest in mind which you may evidence from the transaction statements of the last year wherein i never did or asked for doing any transactions for over 2 years at least.

The above action has resulted in not in loss of money but also my loss of confidence on karvy as it is a serious breach of trust and warrants an immediate action from your end under intimation to me and i want all my money which i have lost in transactions on an immediate basis with no further delay in it.. And then the team started following up for doing the payment of loss which has happened and without my consent sold my other equity shares against the loss of shares which has impacted a great loss of money and had reduced my no. Of shares also to me and i want all my money back.

I have repeatedly informed your complaint cell and kripal singh himself regarding this but have not received any reply regarding the same. Your silence leads us to believe that the transactions by the said individual has been done with a wrong motive.

Need immediate action!

Best ragards
Narendra kumar kakar
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Jul 24, 2018
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2018
Karvy Customer Care's response
Dear Narendra,

We regret the inconvenience. Our customer support executive is in touch with you. We trust that your concerns have been addressed. In case you still need more information, please write to [protected]@karvy.com.

Regards,
Team Karvy
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