[Resolved] Karvy — transliteration error for aadhar update every time.

hp_rohitsharma

from New Delhi, Delhi

Address:

Mohali, Punjab, 140301

Getting tired of this "transliteration error" for aadhar address update.
I have made address update request 6 times and it always get rejected due to this error.
Its very annoying and stupid that, end user have to suffer due to problems at service providers end.

This transliterations are picked automatically from server, then how it is users fault if it was wrong.

User should be informed upfront if something is wrong with transliteration rather than making them wait for days.

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Jun 6, 2018

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

Karvy Customer Care's response Dear Investor,

Kindly provide the PAN details to check further at our end.

Regards
Team Karvy

May 03, 2018

Updated by hp_rohitsharma Emailed it on kcpl.[protected]@karvy.com

May 04, 2018

Updated by hp_rohitsharma Another address update request got rejected due to this same problem (at your end). This is really stupid !!!

Verified Support

May 04, 2018

Karvy Customer Care's response Dear Sir,

Greetings of the day !

Sorry for inconvenience.

We would request you to provide us the Aadhaar number and URN number for further clarification. Our concerned team is already working on the above issue. Once resolved we will update you shortly.

Regards
Team karvy

May 04, 2018

Updated by hp_rohitsharma Emailed the requested details on kcpl.[protected]@karvy.com

Verified Support

May 04, 2018

Karvy Customer Care's response Dear Investor,

The above given request rejected due to "Transliteration error in the request".

Please find the Correct words which needs to be updated.

FF- ਐਫ ਐਫ
Paradise - ਪੈਰਾਡਾਇਸ
Sector - ਸੇਕਟਰ
S.A.S- ਐਸ ਏ ਐਸ

Regards
Team Karvy