[Resolved]  Karvy — transliteration error in the request field while updating address on aadhaar online

Hi,

I have been trying to update my residential address on aaadhaar card via uidai website online. But every-time my request gets rejected due to transliteration error in the request field.

I have already tried 4-5 times and have followed all the instructions provided online and on the uidai website. Still i keep getting the request rejected due to transliteration error without any instruction/justification.

I am not able to visit nearby aadhaar centre and need this updated online on an urgent basis. Please help me resolve this issue and let me know what correction is required.

Urn: 0000/00538/15201
Aadhaar no.[protected]
Local language: marathi

Thanks & regards,
Abhishek
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Nov 8, 2018
Complaint marked as Resolved 
The attachment highlighting the error was missing, had to ring up the customer care to get the details of the error and resolution
Karvy customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
Karvy Customer Care's response
Dear Sir/Madam,

With reference to the above compliant, we would like to inform you that above given URN number is rejected due to “Transliteration error in the request field”, we have highlighted the error in the attached screen shot for your information. Any further assistance, please write to us kcpl.[protected]@karvy.com for further assistance.

Regards
Team Karvy
Oct 22, 2018
Updated by abhi2fly
Hi Team,

Many thanks for the reply

However, The attachment is missing .
could you please email me on [protected]@yahoo.co.in

Thanks,
Abhishek
Oct 24, 2018
Updated by abhi2fly
Hi,

Can you please update the complaint with attachment which highlights transliteration error.

Thanking You,
Abhishek
Oct 25, 2018
Updated by abhi2fly
Hi Team Karvy,

Could you please update the attachment.

Thanks,
Abhishek
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