[Resolved] Karvy — wrong brokerage

Suhas82

from Bengaluru, Karnataka

Address:	560056
Website:	portfolio.karvyonline.com/dashboard?LoginID=88e0aca8-8223-4988-a556-dbfc262dae51

Dear sir,

This is to inform you that i am a karvy customer & my id is a[protected]. When i opened an account i was told by kavita, team leader rohit & urvi that my brokerage charges would be 0.01charges on my intrday turn over & 0.10 on my delivery turn over but when i checked my "individual contract note"i am really surprised & stunned the way karvy has charged the brokerage on per unit. I was told clearly when i called up to cancel my account that you will reverse my high brokerage charges but still you are charging 0.05 & 0.03 on delivery & intrday which is not acceptable so i request you to recalculate my account & please reverse my all those charges.

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May 20, 2018

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above compliant, we would like to inform you that the issue has been resolved. Any further assistance, please write to us kcpl.[protected]@karvy.com.

Regards
Team Karvy