[Resolved]  Kaya Skin Clinic — aqua therapy sessions damaged my skin and my two sessions were not utilized even when i paid full amount. i need my money back

Address:Bangalore, Karnataka

Kaya is nightmare of all times for me. I would personally stop my friends and family for taking up any kaya sessions.
First of all untrained pathetic staff and they make fun of customers. Secondly on insist of kaya staff and doctor i took aqua therepy for my acne but my acne became worse and i was asked to take my remaining two sessions of acne later. I was told by kaya staff to take laser hair removal meanwhile and for this hair removal maintenance i can use aqua therepy sessions. If not i can convert this to any other session. On insist i took that but i was completely cheated, tough hair removal sessions did not brought my hair count less on top of that my remaining two sessions for acne was deleted. Now with multiple insist they are not activating those two sessions. I had regular follow ups with doctor and staff but everyone refused me to continue on that. I paid my full amount for entire session and i was clearly cheated for that. I am going ahead and raising complaint at other places as well. But way disappointed with kaya staff and service. This happened at kaya skin clinic bangalore jaynagar.
Was this information helpful?
No (0)
Yes (0)
Nov 27, 2017
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
Kaya Skin Clinic Customer Care's response
Dear Customer,

We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.

Warm Regards,
Kaya Skin Clinic Team
Verified Support
Oct 25, 2017
Kaya Skin Clinic Customer Care's response
Hi Customer,

Please provide us with your contact details.

Thank You
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kaya Skin Clinic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    620
    Pending
    47
    Resolved
    490
    Kaya Skin Clinic Phone
    1800 209 5292
    Kaya Skin Clinic Address
    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all Kaya Skin Clinic contact information