[Resolved]  Kaya Skin Clinic — baseless claims of hair removal

I had taken kaya services of removal of chin and upper neck hair in 2017... While the sessions were going on they kept assuring me that i will have minimal hair thickness on that area after the sessions are done. After the completion of sessions when i still had the bearded look around my chin i questioned them... They told me that i might have hormonal issues and asked me to get few testings done. I got the testings done and reports were all absolutely normal. Now they came with the maintanance agenda... They asked me to buy maintanance sessions which i refused. My logic was how can i buy their services further when i am not satisfied with the previous one. I complained on facebook then a mail and call came from kaya headoffice mumbai.. After lot of convincing they gave me 2 more sessions but still the problem remains the same.. I am having beard like man. They ask me to cum in 2 to 3 months but i have growth every 10 days so these people asked me to shave which made that area green and black. Now when i call they keep twisting and turning and avoid entertaining my query... My money has gone in drain and the mental trauma i am going through is really bad seeing the bearded look... Kindly help me as they are nonresponsive. They are just pulling the matter long.