[Resolved] Kaya Skin Clinic — cancellation of services

Riya Brahmanandan

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	kayaclinic

Hi,
I registered for chemical peeling session on 15-sep-2017 and paid 8500 rupees in advance.

After taking 2 sessions, i got a very bad allergic reaction and my face was full of pimples and scars. I notified the team that i would not like to take any more sessions and hence please cancel my services and refund the amount.

I reached out to kaya customer care and told that they can deduct the charges of sessions which i took and refund remaining amount but its been more than 2 months now and they are not responding to my emails/calls.

Request you to please help me with my concern.

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Jan 4, 2018

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

Kaya Skin Clinic Customer Care's response Hi, we regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can alternatively also write to us with details on [protected]@kayaindia.net or call our service quality team at[protected]. We will try to resolve your grievance at the earliest. Thanks