[Resolved] Kaya Skin Clinic — cheating at kaya

Vagdevi Karumuri

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110016
Website:	www.kaya.in

Very irresponsible and Shameful behavior, cheating attitude at Kaya

I Ms.Vagdevi Karumuri took 12 maintenance sitting for 6 of my body parts from Safdarjung Enclave branch, later the branch was shifted to Green park. At that time they use to keep the files. I used only 5 -6 laser sittings from my 12 laser sittings. Since last 3-5 months I have been mailing to Kaya – Mumbai for my missing Laser sittings which was not updated in my account instead of that they updated the payments which I don’t have to pay. Till now I spend 3 to 4 lakh rupees at kaya since last 10 years. Even though they are behaving this way to my queries. They are literally cheating.
I asked them many time to send my file to Kaya-Gurgaon. It is always easy to keep transparency before the client. KAYA is a big brand then how these kinds of frauds are happening at KAYA. IT is really a shame to KAYA Brand.

My mobile no: [protected]

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Oct 5, 2018

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

Kaya Skin Clinic Customer Care's response Hi Vagdevi, we regret the inconvenience caused to you. Customer satisfaction is our top priority. We have forwarded your complaint and contact details to our service quality team who will be getting in touch with you to resolve your grievance. Thank you

Verified Support

Sep 03, 2018

Kaya Skin Clinic Customer Care's response Hi Vagdevi, our service quality team will be investigating into your complaint and get in touch with you within 72 hours. Thank you :)