[Resolved] Kaya Skin Clinic — chemical peeling/ refund

Saltanat Sherwani

from Mumbai, Maharashtra

Address:

110070

I went to kaya (Shop no. S. 214 a, second floor, ambience mall, new delhi branch) on 13.1 2018. I had a small number of pigmentation spots on my face, they suggested me chemical peeling and took rs. 14000 from me.

The team was inexperienced, they burnt my face. The chemical peeling treatment gave permanent scars on both sides of my cheeks. After ruining my face the kaya team showed very unprofessional and negligent behavior. I personally visited the place, sent emails @ [protected]@ kaya india.net, they didn’t respond positively.
I am going to send legal notice to kaya limited and mr. Harsh mariwala (M. D) in case you do not refund my full money in time. Bloody cheaters.

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Oct 19, 2018

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Kaya Skin Clinic Customer Care's response Hi Saltanat, we regret the inconvenience caused to you. Customer satisfaction is our top priority. We would request you to please message us with your contact details. We will have someone from our service quality team get in touch with you to resolve your grievance. Thank You.

Sep 15, 2018

Updated by Saltanat Sherwani Please send me link where should I message you.

Verified Support

Sep 18, 2018

Kaya Skin Clinic Customer Care's response Hi Saltanat, you can send us your contact details to us on either Facebook or Instagram. Alternatively, you can also message us your contact details right here. Thank you