[Resolved]  Kaya Skin Clinic — complaint regarding misleading customers and no improvement in face hair reduction it got increased instead of reduction.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,
My name is anju,
I have taken the full face and underarms laser 6 session package. 5 session has been finished but i don't see any decrease in hair growth (You can see the pictures taken by them). Due to face laser treatment, i have developed pimples on my face. At the time of purchasing of the package, the receptionist and doctor said that after six-session you will need a session in either in 6 months or in a year. Now they don't have any answer, why growth is increased? Doctor every time tried something new but still not getting any result. I have paid around 33000 but still did not get any result. Please help me out with this problem. Please don't make fool of customer and there hard earned money. I need result otherwise my compensation.
My mail id [protected]@gmail.com, ph: [protected]
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Mar 16, 2019
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
Kaya Skin Clinic Customer Care's response
Hi Anju, we regret the inconvenience caused to you. Customer satisfaction is our top priority. We will have someone from our service quality team get in touch with you to resolve your grievance. Thank You.
Verified Support
Feb 13, 2019
Kaya Skin Clinic Customer Care's response
Hi Anju, as per our doctor's recommendation a few hormonal tests are to be done, so that further treatments can be aligned for you accordingly. We request you to visit concerned clinic again after doing the tests as recommended by our doctors for further assistance.
Complaint comments 

Comments

After consulting Doctor, she has advised me to do 6 types of a blood test. One ultrasound, two medicine and one cream. Why she did not recommend me these before. Now my 6 sessions have been finished. After these checks, I have to pay for the next session to see the result of her experiment. This process may continue in the loop.

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