[Resolved] Kaya Skin Clinic — Dishonest employee

Advrj

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	Kaya.in

I went to kaya hsr and paid rs8800 instead of 7800 and the girl who received my money didnt tell me that i have paid extra instead she told just go ahead i will proccess but when i asked her she said from accounts they told that the amount is less. How can such a big company hire doshonest employee!
Also i received a defective product from kaya. 1st time i went though such type o[censored]nreliable place with big name

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Aug 21, 2017

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

Kaya Skin Clinic Customer Care's response Hi Advrj, We at Kaya believe in delivering flawless beauty and hair services. Sincere apologies If you have had an unhappy experience with us. We request you to share your complain and contact details here and someone from the SQ team will definitely get back to resolve your grievance. We assure you flawless treatment in the future.

Jun 24, 2017

Updated by Advrj I went to kaya and took a package for 12990 rs so they asked me to pay 60% minimum amount otherwise they couldnt process the treatment so she asked me whether i can pay her round off i said ok and then paid 8800, since i waited for long i didnt count properly, gave her to count so she told me you proceed mam will do it and then she asked me to sit, since i carried cash n was sort of more i just withdrew and gave her the whole of it along with i paid her the cash i had in my wallet and when i reached home, the moment i counted cash it was exact 2X500 rs note missing, which i got from atm, and i forgot to ask her in hurry about the cash i gave her was correct, she handover me a receipt and i left. then i called kaya and got to know that when they counted cash it was less than i was suppose to pay but they managed n was ok!
Contact no [protected]
I know my cash wont be returned bcz if she had received more and was honest there and then she would have paid me back or given a call luckily i realized cz i went to kaya from home and came back directly so there was no other of loosing my money and exact same notes wont be missing withdrew from bank! I fee dissapointed that i took a package and experienced this in my first visit and will have to be very cautious if i have to go next time about money!

Verified Support

Jul 21, 2017

Kaya Skin Clinic Customer Care's response Hi Advri, we've forwarded you complaint to our SQ team and they will be contacting you shortly.

Aug 21, 2017

Updated by Advrj Its been month together and there is no response at all