[Resolved]  Kaya Skin Clinic — excessive facial hair growth

Address:560094

Hi,
This is the complaint regarding excessive facial hair growth after laser treatment. I have been through 8 facial treatments in the past 1.5 years and the facial hairs have actually increased and become more thickened. Moreover, the acne is increased. If you ask them the reason they are numb regarding it. And the staff try to manipulate by making you believe that hair growth has gone less than the previous sessions which are actually not true. The common thing that hair growth will go down after 6 sessions never happen and they try to make money by offering more maintenance sessions.

Some questions to the kaya executives who advertise the products and offers
1. Why a false advertising statement is given to the customers that the facial hair growth will go down after 6 sessions. And after 4 maintenance sessions, the hair growth will definitely go down. Coz this never happens and the facial skin gets worse after more sessions. They ask people to get some hormonal tests done. The hormonal growth is completely flawless. So, kaya skin care, please have a look at your faulty services which ruin girls' confidence by giving them excessive and thickened facial hair growth.
Help of consumer court can be sought for in such circumstances.

2. Kaya skin clinic does not have a certification of the topmost dermatologists that the skin care provided is actually worth and scientifically proven. This is also observed that the doctors don't guide through the correct procedure and manipulate the customers to take more maintenance sessions after having excessive hair growth.

Can you please provide an explanation to the above complaints?

Looking forward to a reply.
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Nov 25, 2017
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Kaya Skin Clinic Customer Care's response
Dear Customer,

We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.

Warm Regards,
Kaya Skin Clinic Team
Verified Support
Oct 25, 2017
Kaya Skin Clinic Customer Care's response
Hi,

Please provide us with your contact details so that we can get in touch with and resolve your grievances.

Thanks
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