[Resolved]  Kaya Skin Clinic — facial hair reduction

Address:Bangalore, Karnataka, 560043
Website:www.kaya.in

Hi,
I am monika and i have consulted kaya kalyannagar in 2014 august and i have paid 31k at a time and they guaranteed for loosing facial hair through laser treatment.
I have taken almost 7 sessions and i use to get the hair again and again in 1.5 months and they asked me to go for maintenance.
Then asked me to undergone the tests and those were perfectly normal.
Still i took one maintenance but of no use.
Then in may 2015 i have transferred to hyderabad and asked them to transfer my file as well to one of their hyderabad's clinic where they said ok and didnt support for my calls.
Then i was pregnant which ended up with dnc and didnt call them back till 2016 september. They were really not interested this time to service my request which is very bad..
Then in 2017 jan again i was pregnant where i was not called them back and as i am feeding my baby now, i am still calling them but not responding.. Keep on putting aside my call.
My sincere request is to get my money back.. Lost my money time, and treatment also hurt me alot.
Please help on this.
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Oct 19, 2018
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
Kaya Skin Clinic Customer Care's response
Hi Monika, we regret the inconvenience caused to you. Customer satisfaction is our top priority. We would request you to please message us with your contact details. We will have someone from our service quality team get in touch with you to resolve your grievance. Thank you
Mar 26, 2019
Updated by Monika Parvatheesh
Hi Kaya,
Thanks for the message.
My contact details are [protected].
Mar 26, 2019
Updated by Monika Parvatheesh
it is not yet resolved. I just saw the message now and provided my contact details.
please note down the same.
Thanks
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    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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