[Resolved] Kaya Skin Clinic — False consumption, poor service and misbehaviour
Faridabad, Haryana, Haryana, India
They sold me a PRP by offering a facial. I took an appointment. But I was shocked as when I went there, their staff misbehaved with me and told that I have consumed it already. When I told her that this is a lie and asked her to show any signature proof as I sign after any session, she said there is no signature.
After this followed a long follow up with customer care and so far despite them lacking any proof, the case has not been resolved. This was a pure case of cheating and harassment as they sold a service under an offer for a facial and then showed it as falsely consumed and denied any signature proof.
They do not follow any safety measure in RF treatments also and caused a great harm to my skin.
Complaint marked as Resolved
[Nov 22, 2015] Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified SupportKaya Skin Clinic Customer Care's response, Nov 22, 2015
Dear Ms. Divya, Thank you for your review. In response to the same our team was in touch with you. We hope all your queries have been addressed to your satisfaction. It’s our goal to retain you as a satisfied customer and will look forward to serving you again in the future. It will be our pleasure to assist you, should you require any future assistance. Please feel free to contact us at [protected]@kayaindia.net. Warm Regards, Kaya Skin Clinic Team
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