[Resolved]  Kaya Skin Clinic — hair growth is increased after laser

Address:Kaya Skin Clinic, Viviana Mall, Thane, Maharashtra, 400607

I went to kaya skin clinic around 1.5yrs back for consultation about laser hair reduction treatment. I wanted to go for only legs and bikini area but manager at the clinic suggested to go for full body. I would say it wasn't a suggestion but kind of compulsion as the manager kept forcing me to go for full body. But it seemed out to be the worst decision of my life. The hair growth on my body has increased instead of reducing. Moreover doctor told me the hair growth post laser would be fine. But on the contrary, instead of fine hairs, thicker hairs started growing on my body. When asked about the refund of my hard earned money, manager refused and told me so many things but not ready for the refund.
All i want is a solution to the damage happened to my body and if there is none then I want my money back.
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May 13, 2019
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2019
Kaya Skin Clinic Customer Care's response
Hi Vandana, we regret the inconvenience caused to you. Customer satisfaction is our top priority. We would request you to please message us with your contact details. We will have someone from our service quality team get in touch with you to resolve your grievance. Thank You.
Apr 08, 2019
Updated by Vandana204
Hi Kaya Team,
My contact detail is +91 [protected].
Please try to resolve the matter asap.

Thanks,
Vandana
Verified Support
Apr 11, 2019
Kaya Skin Clinic Customer Care's response
Hi Vandana,

We are unable to view your contact details.
Request you to kindly share your contact details with us, we will have our service quality team get in touch with you at the earliest.
Verified Support
May 13, 2019
Kaya Skin Clinic Customer Care's response
Hi Vandana, awaiting your contact details so that we can have someone from our team get in touch with you to resolve your grievance.
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