[Resolved]  Kaya Skin Clinic — highly unprofessional

Address:New Delhi, Delhi

I am deeply dissappinted with Kaya pusa road. I repent i chose kaya above other skin clinics.
My skin was suffering from an allergy and i had got an appointment to see the dermatologist. Around 5.40 again i called and asked that can i see the dr as i was leaving from my place and was constantly in touch with Neha there and had to see Dr priyanka. When i was on my way a message came from kaya that your appointment is fixed for next day 9 am. I immediately called them again that i m on my way and i got this message. Again the lady at kaya said maam you can come.
When i was about to reach i got a call from kaya clinic that the Dr is leaving and she cant see you. I told them that you should have conveyed this before as i am almost their. Lakhbir the lady at kaya did not listen to me at all and i felt miserable as i was already in pain because of my allergy. What kaya did was totally unacceptable.Its highly unprofessional and inhumane. After all this the lady had the audacity to suggest that you can go to Pacific mall on Saturday and meet Dr priyanka.
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Nov 25, 2017
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Kaya Skin Clinic Customer Care's response
Dear Customer,

We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.

Warm Regards,
Kaya Skin Clinic Team
Verified Support
Oct 25, 2017
Kaya Skin Clinic Customer Care's response
Hi Customer,

Please provide us with your contact details. We want to get in touch with you and resolve your grievances.

Thanks
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    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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