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Kaya Skin Clinic

[Resolved]  Kaya Skin Clinic — horrible horrible service!!!

Address:New Delhi, Delhi, 110049

After having cut the skin during shaving before laser, the green park team don't even bother responding.
The wound that developed after that cut has turned into a huge pink area and has been highly itchy.
We have been trying to get in touch with the kaya doctor but of no use. The staff have not taken my issue seriously and have not even gotten back with the doctor's feedback after sharing images with them. The girl on the phone took it highly casually at the same time saying that this wound looks really bad. What sort of a company is this? I'm horrified and would highly advice nobody to take services from them!!!
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Jul 16, 2018
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2018
Kaya Skin Clinic Customer Care's response Hi, we regret the inconvenience caused to you. Customer satisfaction is our top priority. We would request you to please message us with your contact details. We will have someone from our service quality team get in touch with you to resolve your grievance. Thank You.
Jun 07, 2018
Updated by Divz08 THAT'S QUITE FUNNY! TOP PRIORITY, IT DOESNT SEEM TO BE A PRIORITY ATALL!
I had got this exact same response for my previous complaint and had posted my contact details there already. Haven't got a single phone call or response.
Infact still waiting for the response from the Doctor for the cut which has now become a serious wound!
So do not give my rubbish about priorities. I am going to share my experience with everyone and make sure no one i know goes to Kay again!
Verified Support
Jun 13, 2018
Kaya Skin Clinic Customer Care's response Hi, we regret the inconvenience caused. We have forwarded your contact details to our service quality team and they will be getting in touch with you to resolve your grievance. Do let us know if we can help you with anything else in the meanwhile. Thank you
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    Kaya Skin Clinic Phone
    1800 209 5292
    Kaya Skin Clinic Address
    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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