Kaya Skin Clinic — Kaya skin clinic credit note

gurpreet_077

from Jaipur, Rajasthan

Address:

KAYA SKIN CLINIC FARIDABAD

Myself Gurpreet,
i took laser treatment from Kaya clinic Faridabad and after my first session i faced lot of allergy and skin problem so i told the doctor that i want to change my package that time the store manage ( Nidhi told me that you can transfer the package to your wife name but in lock down she got pregnant and now package can not be transferred .
NOW continuously i am following there store manager and customer care number they are not replying to my problem neither i am getting my credit note for the services which i have not consumed .
Date on incident 25 november 2020
Client id = [protected]

+3 photos

Was this information helpful?

No (0)

Yes (0)

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2021

Kaya Skin Clinic Customer Care's response Dear Mr. Gurpreet, we read through your review. Our customer care team is already in touch on our registered email id. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.

Jan 25, 2021

Updated by gurpreet_077 Dear Kaya clinic,

I have not received any information your clinic and I have checked with them ( Sonia in faridabad Kaya clinic informed me that they have not yet received approval for the credit note, neither They are aware of the amount .

I do not know why there is so much of transparency issues with kaya clinic.

thanks
gurpreet

Jan 27, 2021

Updated by gurpreet_077 Dear Kaya clinic,

kindly update ?

thanks
gurpreet

Jan 28, 2021

Updated by gurpreet_077 Dear kaya clinic,

Kindly update ?

thanks
Gurpreet

Verified Support

Feb 24, 2021

Kaya Skin Clinic Customer Care's response Dear Mr. Singh, we understand that the clinic team has connected with you and assist you on your concern.

May 04, 2021

Updated by gurpreet_077 Thank you consumer complaints forum for resolving our complaint .

Very good platform to resolve the consumer complaints .