[Resolved]  Kaya Skin Clinic — laser.. fake commitments

Address:New Delhi, Delhi

I have visited kaya skin clinic rajouri garden for laser treatment, complete body. Their on the basis of the consultation & assurance by your staff members, manager and by skin clinic doctor that minimum (85-90%) my hair will be permanently removed in 6 sessions and remaining (10-15%) get mild and unnoticeable.

I agreed to pay amount 1, 40, 000/- rs for 6 sitting, the amount is bit higher from the standard amount, but for quick results and more better service and i paid it.

In the starting i was told the results and the amount are same from "cutera" and from "pain free". But after 1st sitting, your staff ask me to pay 14000/- more, if i want to shift from cutera to pain free.. And i paid that too.

I didn't notice any results, even after 2nd sittings and i complained but again your staff persuade me and assured me that will get results towards the last sitting.

I only agreed for laser treatment because of (85%-90%) commitment and assurance of permanent removal of hair from dr. And from kaya staff.
Skin burn from 2 places in first sitting by rockson.
Almost all the sittings done but the result is zero.
No difference in hair neither in hair growth.
Total amount paid 1, 54, 625/-
Do confirm your staff about the commitment they do.
Do refund my amount or will take legal help.

Amit madan

Register mobile no. [protected]
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Mar 7, 2018
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2018
Kaya Skin Clinic Customer Care's response
Dear Customer,
We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.
Warm Regards,
Kaya Skin Clinic Team
Apr 16, 2018
Updated by ammit maddan
MY COMPLAINT HAS NOT BEEN SOLVED.

CALLING KAYA CUSTOMER CARE HEAD OFFICE FROM PAST 3 MONTHS BUT NO REPLY.. NOT PICKING MY CALLS NOT REPLY TO MAILS.
I HAVE ALL THE RECORD.
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