[Resolved]  Kaya Skin Clinic — laser treatment - hair increase instead of reducing

Address:Kolkata, West Bengal, 700010

I underwent full body laser treatment and paid 1 lakh for the same. Instead of hair reduction my facial hair has increased and skin texture has deteriorated.
Earlier i had flawless skin and now there are rashes and acne. I have undergone more than 20 sittings for face and the facial hair has become thick specially in chin area.

I feel cheated and regret that i chose kaya for this service. Either i want my money back or provide alternative solution. My email id - abacus. [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Feb 12, 2019
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2018
Kaya Skin Clinic Customer Care's response
Hi Sweety, we regret the inconvenience caused to you. Customer satisfaction is our top priority. We would request you to please message us with your contact details. We will have someone from our service quality team get in touch with you to resolve your grievance. Thank You.
Dec 22, 2018
Updated by SweetyJain
You can reach me at [protected] and my email id is abacus.[protected]@gmail.com
Verified Support
Dec 24, 2018
Kaya Skin Clinic Customer Care's response
Hi Sweety, Thank you for your contact details. We will have someone from our service quality team get in touch with you to resolve your grievance. Thank You.
Verified Support
Jan 12, 2019
Kaya Skin Clinic Customer Care's response
Dear Ms Sweety, we regret to note that your last experience at Kaya was less than satisfactory. Please share your contact details registered with Kaya so we can assist you further. We value you as our customer and look forward to your response
Jan 26, 2019
Updated by SweetyJain
I have Already shared my email id and phone number on 22 December. Please refer to that above. Its been more than 1 month but no respond from your side.
I also got a spam call and spam email claiming that full money will be refunded. So I can't keep sharing again my details.
Jan 30, 2019
Updated by SweetyJain
Its ridiculous treatment by Kaya to its customers. On 24th Dec. they have written that they will give a call soon, its been over a month but i have not got any call. Whats the point of raising issue when you don't intend to call and solve it
Complaint comments 

Comments

I have Already shared my email id and phone number on 22 December. Please refer to that above. Its been more than 1 month but no respond from your side.
I also got a spam call and spam email claiming that full money will be refunded. So I can't keep sharing again my details.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kaya Skin Clinic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    621
    Pending
    47
    Resolved
    490
    Kaya Skin Clinic Phone
    1800 209 5292
    Kaya Skin Clinic Address
    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all Kaya Skin Clinic contact information