[Resolved] Kaya Skin Clinic — multiple scars on the face after peels

samiransg

from Gurgaon, Haryana

Address:	Gurgaon, Haryana, 122018
Website:	www.kaya.in

I have been using kaya service for quite sometime now. However, on tuesday 19th december, during the peel service, which has some acidic ingredients, left multiple scars on my face. This is absolutely not acceptable. They tried to give some medicines / ointments when i visited them the next day, but that does not take away the gross negligence of the doctor and the unit on that day.
Now these scars will go with time, but i want heavy compensation from kaya so that they improve their internal processes accordingly to bring in better control and training of their staff.

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Jan 21, 2019

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2018

Kaya Skin Clinic Customer Care's response Dear Valued Customer,

Greetings!

We request you to share your registered contact number so we can do the needful.

Alternatively you may call us on [protected] for any support you may require.

Warm Regards,
Team Kaya
Customer Experience