[Resolved]  Kaya Skin Clinic — my 4 sessions r left n they have deleted my data

Address:

New Delhi, Delhi, 110063

Hi tried contacting ur team on phone but i dint receive ur call in 24 hours.. I'm associated with kaya from a long time..in khan market dr hema used to take care.. After my marriage i had to shift to punjabi bagh.. 2 sessions were left in khan market then when i shifted to punjabi bagh took a package for maintainace 4 sessions.. For which i'm attaching u the bill.. I paid by card..in january again as my package was getting expired i took another package of 4 sessions n renew it.. By when i was about to go for laser i was pregnant.. So kaya ppl told that they can't do laser n them my breast feeding.. N my 4 sessions were left i asked swati don't remember the name properly i guess swati was ur manager to write it down she said u ppl hav al d records on computer so last month i also called they said i had 4 sessions left but still i used to breast feed my baby once in 3 days.. Now when i m ready for laser n called to take an appointment they said i'm not associated with them.. Then whole day i searched for my bill then after two years thank god i had one bill.. Then i had my customer code number.. Again i called them up they said they could only c that bill.. It's not my fault if i was pregnant n couldn't take sessions.. I couldn't find my second bill.. Don't understand why kaya as it is such a reputed company has deleted its data.. N what about my 4 sessions kindly take some action.. Is my money wasted.. But just because i was on leave n dint went for laser