[Resolved] Kaya Skin Clinic — my life time package | |||
Kaya skin clinic — kaya is denying my lifetime package saying they can't offer this from 2018 onwards. I had enrolled in the name of monica trehan Kaya skin clinic is denying my "lifetime package" saying they have withdrawn The package from 2018. If we have taken a life time package how can they Withdraw it like this. I had taken a maintenance session on 30th march for a lower face at their dt mega mall centre and their they charged inr 2500 from me saying that the life time enrollment is no longer valid. My niece had visited the dt mega mall branch yesterday and their they were Offering extension to one of the client who had a life time package. This is totally unacceptable and somehow i am being harassed for a fault made at their end. It would restore my faith in the company if they solved my problem. Monica Email id [protected]@gmail.com Was this information helpful? | |||
May 4, 2018 Complaint marked as Resolved Kaya Skin Clinic customer support has been notified about the posted complaint. Verified Support Apr 01, 2018 Kaya Skin Clinic Customer Care's response Hi Monica, we regret the inconvenience caused to you. Customer satisfaction is our top priority. We would request you to please message us with your contact number. We will have someone from our service quality team get in touch with you to resolve your grievance. Thank You.
Verified Support Apr 02, 2018 Kaya Skin Clinic Customer Care's response Hi Monica, our service quality team has noted your concern and is investigating the matter. They will be getting in touch with you in the next 48 working hours. Do let us know if we can be of any further assistance. Thank you
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1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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