[Resolved]  Kaya Skin Clinic — Negligence of customer, false customer data

Address:

Ernakulam, Kerala

Hi,

To write short I have take a few packages at kaya Cochin for which I had rendered two or three services also but due to ill health I could not continue to render any services during which we were supposed to shift out of INDIA so I asked for refund of my money in sept . 2013 after writing continuous for 23 days I have got reply that u can not get refund o[censored]r advance available. Then due to some family emergencies I could not write them back and by that time our shifting of out of india was also cancelled. Please not that during those period I was In my home town.Now I am came back to kochi and called them on 3rd march, 2013. After continuous calling I have not got any response the I wrote e mail to kaya customer care stating I m back and want to continue my services but have not got reply of any of my mails. Finally I got picked off with this kind of neglected behaviour and wrote them I want refund of my money for which today they replied me back that I have rendered some services. Tell me how cAn I take services when I am physically not present.???and they have mentioned some services nAme about which I even do not know what it is.

Request you to please help me get resolve this.