[Resolved]  Kaya Skin Clinic — no appointment and not expected result

Hi,

I have paid the FULL amount for a laser treatment at Kaya, Infiniti mall Malad. One session pending and the center is refusing to give an appointment. I have also suggested to extend my package validity and give an appointment for next year if the are all booked till Dec, 2018. When I called the center for appointment they say we will call you back with available dates and time 2 days ago...does not happen, [protected]@kaya sends a generic mail in response to my appointment request.

Since they don't have any appointments please refund my money for the session. Any ways the treatment has not achieved what I was promised.
Hygiene at this center is also VERY poor. dirty wet used sheets and blankets. Wait time is more than 30mins even for a confirmed and reconfirmed appointment