[Resolved] Kaya Skin Clinic — pathetic services/treatment/unsatisfactory results

Makwana Chandni

from Delhi, Delhi

Address:

Mumbai City, Maharashtra, 400050

Hi,

My name is chandni and here i want to mention 2 major issues out of which 1st is customer service which is pathetic and the 2nd and even more important as kaya is known for it's treatment.

I have been undergoing Kaya Pigmentation therapy some(Intanse Clarity peels)6 session for face and hands each for quite sometime now for which i paid around 37000 and also 2000 for the kaya products.Also before going for these session kaya promised me that there will be total pigmentation/tan removal from my face and hands too but here my hands says a different story and i can't see any difference on my hands even after the completion of all the 6 sessions.The result is not at all satisfactory and very disappointing and would not recommend kaya to anyone else that i know.

I want a solution to the issue raised, if not then request you to refund my money.I am also mentioning my contact no. for your reference.

Regards

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Oct 1, 2018

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2018

Kaya Skin Clinic Customer Care's response Hi Chandni, we regret the inconvenience caused to you. Customer satisfaction is our top priority. We would request you to please message us with your contact details. We will have someone from our service quality team get in touch with you to resolve your grievance. Thank You.