Submit a Complaint
Health & Beauty
Kaya Skin Clinic

Kaya Skin Clinic — Payment

Address:560048
Website:www.kaya.in/skincare‎

Hi team,

On july 6th i visited kaya for my underarms trial session in phoenix mall, bangalore. I liked it, so i thought to get it done.In this process i asked your kaya clinic people if there are any offers coming, and may be i can come and pay next week. Your representative clearly told me there are no offers for 2 months and asked me to pay right away. Well i paid 15k, and 2 days laters there is 50% off. Now since my treatment didn't start yet, i asked them if i can get 50% off and use the money for other treatment. They denied saying we dont know when offer comes, and we cant give you anything in a harsh way.

1) do you think 15k is cheap to pay?
2) if you dont know about offers, just dont blabber to get money
3) accept your mistake and dont be harsh to customers.

Since my treatment didnt start yet and your clinic took money before 2 days itself, why am i not eligible for 50% off?
Was this information helpful?
No (0)
Yes (0)
Kaya Skin Clinic customer support has been notified about the posted complaint.
Complaint comments 
3 Comments

Related Kaya Skin Clinic reviews

[Resolved]Kaya Skin Clinic - Project charges deny[Resolved]Kaya Skin Clinic - Acne2[Resolved]Kaya Skin Clinic - Refund money. Not satisfied with service[Resolved]Kaya Skin Clinic - Facials[Resolved]Kaya Skin Clinic - Need to address my issue ASAP
View all 621 Kaya Skin Clinic Reviews

Comments

Dear Customer,

We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.

Warm Regards,
Kaya Skin Clinic Team
Reply
Hello Team,

When are you planning to call?

Thanks,
Reply
Dear Ms. Abhilasha,

We regret any inconvenience caused. We are looking into the matter and hence allow us sometime to revert.

Warm Regards,
Kaya Skin Clinic Team
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kaya Skin Clinic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    621
    Pending
    47
    Resolved
    490
    View all 621 Kaya Skin Clinic reviews & complaints
    Kaya Skin Clinic Phone
    1800 209 5292
    Kaya Skin Clinic Address
    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all Kaya Skin Clinic contact information