[Resolved]  Kaya Skin Clinic — refund promised but harassed since 5 months and still not given

Address:

Loudon Street, Kolkata, West Bengal

Had been offered hrt package against which the branch took rs 5000.

I took one session and the treatment reacted.

The staff told me that they will deduct the money for 1 session and return the rest of rs 2500 against which i can take kaya products.
Ever since that time i have visited the loudan street branch in kolkata number of times and contacted the staff but the only reply i got is to contact the head office to resolve my issue and the head office has only replied back saying that they are busy in meetings and will get back and have never bothered to call back.

The local branch has told me all sought of things but not resolved the issue.

Being an old client of kaya and have referred a number of friends, this experience has been a nightmare and simply disappointing.
Its unbelievable as to how unprofessional it has been.
Will be extremely cautious the next time in my dealings.