[Resolved] Kaya Skin Clinic — refusal to providing service

rupashi wadhawan

from Chandigarh, Chandigarh

Address:

Ludhiana, Punjab

I joined kaya clinic in 2006. After a gap i again joined in 2011. They always suggest to buy sessions during offer periods to whi h i always aggred.in may i asked them about my session and they said you have around 5-6 session left. I took one and went to nashik clinic in june they confirmed that i have 5 sessions left and suggested to take peels.in july i booked my appointment on a saturday for monday and they said you have one session left. On monday they refused to give me session as there was no sessions left. They kept me waiting and then refused. Its cheating with such an old customer. Kaya can't afford to loose such customers. I want my money back or my sessions back.

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Dec 10, 2017

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

Kaya Skin Clinic Customer Care's response Dear Customer,
We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.
Warm Regards,
Kaya Skin Clinic Team