[Resolved] Kaya Skin Clinic — requesting refund of 10600 rs

lissyjohn

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra, 400701

I even mine was the same problem. Yesterday i went to kaya clinic (4th jan) and doctor has suggested me to go for inta skin brilliance and i have payed amount of 10600 rs. Actual cost of that treatment of 16000. But i asked them that can i pay half and later half.. They asked me to pay 10600. And i did. Later i came across few people saying the dermatologist who is going to treat my skin is the same one who spoiled other faces and right now i can see many feedbacks about kaya.. I am 24 yrs and my skin has not much problem. Just a pigmentation problem i have now.. I would like a refund of my money 10600! On my bank account.. Kindly consider my case. As am a young i dont feel like spoiling my face. And i didnt have any session yet.. So kindly return back my money. Please.

[protected]@icloud.com

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Mar 24, 2018

Complaint marked as Resolved

I still didnt recieve my refund .. and how could you resolve it ... please check and refund me

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2018

Kaya Skin Clinic Customer Care's response Hi Lissy,

We are sorry that you have formed a bad impression based on certain reviews. We have forwarded your request to the concerned team. If you can provide us with your contact details, someone from the concerned department will get in touch with you! Thank you!

Feb 12, 2018

Updated by lissyjohn I am receiving some fake calls.. iguess those are fraud.. They are calling and discussing same things and they are asking for cardnumber trhough which i have paid, cvv number, otp also they are sending .. if its a true one why wld they ask me for this ??? they are telling that they are from kaya customer compliant team and they are also scolding me saying i[censored] cant give ur details to us then do not raise a complaint on this forum... why is this happening??? this much fraud ... i will giving you those number please do immediete action on them[protected]

Feb 12, 2018

Updated by lissyjohn Please do immedete action on these cases.. Now i am feeling like to remove my complaint because of these fraud calls.. i got this call 2nd time.. which is very bad..

Feb 22, 2018

Updated by lissyjohn I have inboxed me my contact details.. i still dont understand these fraud people easily get my contact details and they keep calling and act like they are from ur team .. headoffice from kaya ..

Verified Support

Mar 25, 2018

Kaya Skin Clinic Customer Care's response Hi Lissy, we have forwarded your complaint to our service quality team and will try our best to resolve your grievance at the earliest. Thank you!