[Resolved]  Kaya Skin Clinic — rude behaviour

Address:New Delhi, Delhi, 110085

We have been trying to book an appointment since the past week from kaya skin clinic pitampura. We finally got an appointment from them one day before our function. However when we reached the clinic, they imformed no doctor was available. On top of it, the manager geetika is so rude of a person, she doesnt know how
To communicate with a client. She was shouting on the top of her voice giving unreasonable excuses. Highly disappointed as we had to
Go back that day after a heated argument. She was shouting like anything. Is this the way you tell the managers to communicate. Ranjana was also there she was helpful. But you’ve got to train your managers well. Arrognace is not tolerated in service industry
Name: pooja solanki
Email: 27. [protected]@gmail.com
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Jun 26, 2018
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
May 22, 2018
Kaya Skin Clinic Customer Care's response
Hi Pooja, we regret the inconvenience caused to you. Customer satisfaction is our top priority. We would request you to please message us with your contact details. We will have someone from our service quality team get in touch with you to resolve your grievance. Thank You.
Complaint comments 

Comments

Sarita solanki- [protected]
Pooja solanki- [protected]

Please quote that u are from kaya

Attaching confirmed appointment message. Still we were denied the treatment.

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