[Resolved]  Kaya Skin Clinic — session got expired

I visit kaya regularly. One of my session which was scheduled on 29th novbut because i was out of town i couldnt avail that
Since 15th jan i am asking them for this last session but they havent arranged yet
Also my last left session is for bikini but my sole purpose for taking kaya session was to reduce my facial hair (Which has apparently not been reduced yet even after taking maintennace sessions)
Now i want to convert my bikini session to face (Which means side logs, upperlips and chin) where as bimla from kaya galleria told me that i can't take chin because in face only side logs and upper lips will be covered.
I know that my face nearly takes about 40-50 mins where as bikins takes nearly more than 2+ hrs.
Still they aren't allowing me to take face session instead of bikini.
I definitely think it's unfair and they only want to gain unncessary money instead of looking at the requirement of your client.
This is definitely something expected from brand like, kaya.