[Resolved]  Kaya Skin Clinic — unprofessional and unorganised

Address:	122011
Website:	consumercomplaints.in

I paid in end Dec 2017 for six facial of Dermage at a discount price of 17k plus and had booked te first facial Dermage for 13 Jan. However I when I made a call for confirmation of appointment i was informed that the kit for Dermage was not available and could take sometime to come. First and foremost they shld hve clld me up and informed me as i would have wasted my time going there. Secondly when kaya charges in advance it had bttr keep the kit ready. On 14 Jan i rcd a call saying my appointment is confirmed for 15jan but today i got a call saying they don't hve the kit. Iam amazed at the disorganized way in which kaya functions. I spoke to my relations manager Ms love a who promised to help but i hve not heard frm her till now. I expect full refund from kaya failing which I will b compelled to go to consumer court. My name is Sharada Kapoor and my phone number is [protected]. I had paid for Dermage facial at kaya galleria Gurgaon. Pls respond asap.