[Resolved] Kaya Skin Clinic — unprofessional management | |||
I hve a grevience to report I have paid for 12 sessions for my hair nourishment treatment in kaya kilpauk, chennai. Problem is they hve cancelled my appointment without my knowledge if am unavailable to take the calls when they call me.. They are unresponsive when i call back and when i go there for my session i ll be informed that my appointment stands cancelled.. When it happened for the first time i hve raised my voice and they accomodated me and gave the session.. Today again the same thing happened. The reason they are saying is i was unavailable to confirm when they ring me up.. I returned the calls for some 6 times and they didn't respond.. And they informed me they can't give the session when i went to their place to avail the service. Dnt you hve a better system to communicate with the customers without troubling them.. Look into the matter and plz do the needful Setlin Was this information helpful? | |||
Dec 14, 2017 Complaint marked as Resolved Kaya Skin Clinic customer support has been notified about the posted complaint. Verified Support Nov 09, 2017 Kaya Skin Clinic Customer Care's response Dear Customer, We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter. Warm Regards, Kaya Skin Clinic Team | |||
Add a Comment | |||
81%
Complaints
621
Pending
47
Resolved
490
1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
View all Kaya Skin Clinic contact information
Post your Comment