[Resolved]  Kaya Skin Clinic — wrong peel suggestion

My name is purnima.. I have dark circle so i consult to kaya while having first consultation i initially told doctor that i am here for dark circle treatment nd some spex spots on my nose then he start telling me that i
Have some tanning also. Than he suggest me face peeling they took all the amount 15300 for 6 face peeling but they didn't tell me that this package doesn't contain dark circle treatment and take 2000 extra for products also.. And while giving first session they told me that initially they are removing tan so they cover my eyes... During second session i ask them why they are not treating my dark circle which is my main concern then they told me that this package doesnt includes dark circle treatment when my main concern is dark circle then why they are treating another factors instead of that. Till now they give me two sessions of face peeling and forcing me to switch on dark circle package by paying more 10000 rs

Kaya's main concern is just to extract money from clients no matter customer get positive results or not

Case belongs to civil lines delhi
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Mar 18, 2018
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2018
Kaya Skin Clinic Customer Care's response
Hi Purnima, we are extremely sorry about this. Your complaint has been forwarded to the concerned department. It would be great if you could provide us with your contact details so that we can get in touch with you at the earliest. Thank you!
Feb 13, 2018
Updated by Purnima Singh Rathor
already provided you all the contact details in inbox please check
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