Kejora Masyhur Sdn Bhd — buy ticket cannot get place we order?!

Address:39200
Website:keroja express

I took the kejora express from tbs to malacca central this morning. What i want to complain is, i'm very dissappointed with this services.

1) i have done my online ticket which is i select for the seat for this trip for my mum and my aunty. For seat 5a 5b, 5c. But what i got is when check in, there is not our seat for us. There is just have free seating and another person already took our seat from somewhere else. What we noticed that, there got one ppl seat behind. Why is it happened.? No point if i pay more. Because this is very expensive ticket compared from others company that i took before.

2) the driver was very route when i'm asking regarding my seat and ask to seat for any free seat. Many bangala
That is not comfortable for me to seat next for all the mans.

3) not comfortable and the bus is very smelly.

I am not a complainer person because i dont like to do so. But this situation make me very unhappy for this trip compared to others company of bus. Thank you.
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Comments

Bus always delayed. From tbs to malacca. 1 hour minimum delay.
Suddenly free seating. You don't get what you pay/book.
Bus full of rubbish.
No maintainance.
Rude staff.
Not recomended.

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