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Kejora Masyhur Sdn Bhd — cheating bus, delay, pick up others, free seating, broken bus

When bought the ticket at duta they assured my. Concern saying it is a direct trip to butterworth and will move now in 20min 445pm. I waited for another one hour only bus come at 530pm, what the point since many other bus come on time. Worst it is free seating and i sit under a seat with air con shutter gone direct blown on me. The trip stop to. Offload others at ipoh and pick up to fill it to full. Then it went to penang island first (The counter said it will go butterworth first before penang), total trip 7 hours. This company cheating maximum
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