Kelvinator — complaining about your service

Address:

Rohtak, Haryana, 124001

I am resident of house no. 308, old housing board colony rohtak, haryana. I have a kelvinator refrigerator in my house. About 4 days back, the bulb of the refrigerator begin to have some issues. I registered a complaint on your customer care number. Yesterday, your technician named manoj came for fixing the issue and instead of fixing or replacing the bulb the said that this abnormal working of the bulb is okay and there is no issue with it. And secondly, the broke the door of the freezer and later said, “adjust with the broken door”. This behavior is unacceptable from a brand like yours. Each and every member of our family are practicing advocates in the district courts, rohtak and we know our rights and also the rules under which your company and your labours should act. Therefore, i insist you to take necessary action in this regard otherwise i will be compelled to take a legal action against your company.