Kelvinator — Refrigerator is not working. compressor is not working

Address:403401

I am Advocate Fernandes from Ponda- Goa, purchased a kelvinator refrigerator model KCL274BMX at Sr No [protected] from Desai Electricals by bill dated 24/09/2012 in the name of my wife Ida Celia Fernandes. your service mechanic inspected and said that the compressor is not working and requires replacement and you have to bear the charges of the compressor there by going against the warranty terms. i tried to contact your Aurangabad office but the office is having a wrong number. kindly therefore connect to my mobile no [protected] or send me your correct numbers.
your phone number of Tekcare India, Pvt Ltd is[protected], 329783 as per the manual
thanks and regards.

( J.A. Fernandes )
Advocate
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Kelvinator customer support has been notified about the posted complaint.
Dec 11, 2016
zafer khan's response
macin is not working
Complaint comments 

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Dear Anisha Fernandes,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team
Dear Anisha Fernandes,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Videocon Online Team
बाशीग मशीन खराब है एेक साइङ घूमती है पता शाहजामाल तेली पाङा गली न0 13 अलीगढ ऊततर परदेश फोन [protected]
Dear zafer khan,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kelvinator Online Team
Dear zafer khan,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Kelvinator Online Team
Double door frezze is not colling and door pls kindley attent my problam

Dear Ricky Rax,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kelvinator Online Team
Dear Ricky Rax,
We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Kelvinator Online Team

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