[Resolved]  Kelvinator — Worst customer service ever

Address:600056
Website:Kelvinator

Purifier is not at all purifying the water. After a week of war with customer care finally a person changes the filter. He said he installed a new filter. The next day he came without any call and did something. And it again stopped filtering. He must have taken back the new filter and sold it. Now again the war started with customer care. Location - Porur, Chennai. Respective Kelvinator person - Purushothaman.
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Aug 6, 2021
Complaint marked as Resolved 
Kelvinator customer support has been notified about the posted complaint.
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Dear Murali CR

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kelvinator Customer Support Team
My refrigerator is on but Not cooling
Videocon Industries Customer Care's response, May 3, 2017
Dear vinuanju,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Kelvinator Customer Support Team
Dear Murali CR,
We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
kelvinator Customer Support Team
Dear vinuanju,
We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Kelvinator Customer Support Team
Door open
Dear Sandeep Patel Kdvs,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kelvinator Customer Support Team
Dear Sandeep Patel Kdvs,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Kelvinator Customer Support Team
I bought the fridge last 2 years its very waste of money my personal experience

two years during 20time is worst.
Videocon Industries Customer Care's response, Jun 2, 2017
Dear raj420,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Kelvinator Customer Support Team
Dear raj420,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Kelvinator Customer Support Team

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