Kendriya Vidyalaya — Fees receipt not generated

Address:110022

I have paid Rs.2700/- online throught Indian Overseas Bank debit card on 07/10/15 and got message from IOB that successfully paid Rs.2700/- for kenriya vidyalaya but while going to take print receipt it is shown that "Either you have not paid fees or no record found" I have mailed to [protected]@unionbankofindia.com but no reply received. kindly resolve the problem at the earliest as School is asking for copy.
Student unique id: [protected], D.O.B.:27/03/2000. m/no [protected] [protected]@gmail.com
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Sir my payment history shows that my i have submitted fees twice and my fees is refund on 13 oct but my fees is not come in my account

I have paid Rs.1525- online throught state bank of Bank debit card on 20/04/18 and got message from SBI that successfully paid Rs.1525/- for kenriya vidyalaya but while going to take print receipt it is shown that "Either you have not paid fees or no record found" student unique no. [protected] and date of birth 15/03/2012 .mobile no.[protected]. Email id no.[protected]@gmail.com .Now i attached mini statement for balance deduction. kindly resolve the problem

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