Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Kenstar — geyser

Worst service centre i interacted so far. My gyser is leaking. Rasied complain, did mail., contacted mr amit but all effort goes in vain. No body from ur side even take pain to respond. From 30 th oct my complain is pending. Ur customer service no is also pathetic. They either disconnect d call from their end or else d no comes switch off. The same complaint i raised in april n ur technician says we don't require gyser in this weather n he closed d valve. N issue still remains pending. Horrible way of kenstar dealing wid customer
ADVERTISEMENT
Complaint marked as Resolved Nov 14, 2018
Nobody called me from company...I trying to reach them.some of them r not picking d call.nor they respond to my mail

Complaint Status


[Nov 14, 2018] Kenstar customer support has been notified about the posted complaint.
Updated by sonia jaiswal Nov 14, 2018 No update on mail.nor at this platform.no body receive call
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I purchased Kenstar geyser. It's not working from past 7 days...I tried to reach customer care[protected]..but seems it's not functioning.(same number showing in Kenstar portal...not sure why it's not updated...ideally the number which displayed on portal should be working)..I am unable to reach authorised service centre number also. Already I have sent the mail to customer care...but didn't receive any reply. Please send service person details near nizampet, Kukatpally, Hyderabad or provide me the service centre details near me.

I am planning to complaint to consumer forum if I don't get any updates in 24 hrs..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Kenstar
    Customer Care Service
    Customer satisfaction rating
    48%
    Complaints
    654
    Pending
    0
    Resolved
    312
    Kenstar Phone
    +91 17 2394 0404
    Kenstar Address
    Auto Cars Compound, Adalat Road, Aurangabad, Uttar Pradesh, India - 431005
    View Full Information
    ADVERTISEMENT