[Resolved]  Kenstar — geyser

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Worst service centre i interacted so far. My gyser is leaking. Rasied complain, did mail., contacted mr amit but all effort goes in vain. No body from ur side even take pain to respond. From 30 th oct my complain is pending. Ur customer service no is also pathetic. They either disconnect d call from their end or else d no comes switch off. The same complaint i raised in april n ur technician says we don't require gyser in this weather n he closed d valve. N issue still remains pending. Horrible way of kenstar dealing wid customer
Was this information helpful?
No (0)
Yes (0)
Nov 14, 2018
Complaint marked as Resolved 
Nobody called me from company...I trying to reach them.some of them r not picking d call.nor they respond to my mail
Kenstar customer support has been notified about the posted complaint.
Nov 14, 2018
Updated by sonia jaiswal
No update on mail.nor at this platform.no body receive call
Complaint comments 

Comments

I purchased Kenstar geyser. It's not working from past 7 days...I tried to reach customer care[protected]..but seems it's not functioning.(same number showing in Kenstar portal...not sure why it's not updated...ideally the number which displayed on portal should be working)..I am unable to reach authorised service centre number also. Already I have sent the mail to customer care...but didn't receive any reply. Please send service person details near nizampet, Kukatpally, Hyderabad or provide me the service centre details near me.

I am planning to complaint to consumer forum if I don't get any updates in 24 hrs..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kenstar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    739
    Pending
    0
    Resolved
    363
    Kenstar Phone
    +91 17 2394 0404
    Kenstar Address
    Auto Cars Compound, Adalat Road, Aurangabad, Uttar Pradesh, India - 431005
    View all Kenstar contact information